Enroll Course: https://www.coursera.org/learn/feedback
In today’s fast-paced work environment, effective communication is key, and nothing speaks to that better than the ability to give constructive feedback. If you’re a manager or are aiming to become one, mastering the art of feedback is essential. I recently completed the course ‘Giving Helpful Feedback’ on Coursera, and I’m excited to share my experience with you.
This course is expertly designed to teach not only the principles of giving feedback but also the psychology behind it. The first module sets a solid foundation, defining positive and negative feedback, and outlining the benefits of honing these skills. One of the key takeaways from this course is the understanding that while negative feedback is necessary, it often weighs heavier than positive feedback. This insight allows you to approach feedback sessions with a more balanced perspective.
The course delves into the emotional aspects of delivering feedback. It acknowledges the fear associated with giving negative feedback and equips you with techniques to mitigate defensiveness in employees. The seven essential feedback skills, introduced in the middle modules, are the heart of this course. Each skill is well-articulated, focusing on how to implement them in real-world scenarios without undermining an employee’s dignity. By the end of the course, I felt significantly more confident in my ability to navigate challenging conversations about performance.
Moreover, the course doesn’t stop at teaching skills; it encourages you to apply what you’ve learned in practical ways. It provides a roadmap for sustained improvement, recognizing that true change is gradual. The helpful class resources and the supportive online community further enhance the learning experience, making it a collaborative environment.
Overall, I highly recommend ‘Giving Helpful Feedback’ to anyone looking to refine their management skills or enhance their ability to communicate effectively with team members. This course is a valuable investment in your professional development that will yield long-term benefits for both you and your employees.
Start your journey toward better feedback today and unlock the potential of those you lead!
Enroll Course: https://www.coursera.org/learn/feedback