Enroll Course: https://www.coursera.org/learn/soluciondeproblemas

In today’s fast-paced world, the ability to solve problems effectively and make informed decisions is more critical than ever. The course ‘Solución de problemas y toma de decisiones’ offered by UNAM on Coursera presents an innovative approach to problem-solving, emphasizing the importance of divergent (creative) thinking as a core competency.

As we embark on this learning journey, the course begins with defining what constitutes a problem. This foundational module helps learners comprehend various elements of a problem, ensuring they can identify challenges accurately. Activities designed to engage students enable the development of effective solutions leveraging principles from Dr. Norman R. F. Maier.

The subsequent modules delve deeper into problem exploration methods, empowering participants to position obstacles that hinder reaching their personal and professional objectives.

One of the highlights of the course is the focus on the principles of problem-solving and directing thought processes. The teachings from Dr. Maier elucidate how participants can approach problems creatively, moving beyond the mundane ideas that traditionally limit problem-solving capabilities.

A key aspect of this course is understanding the area of freedom that managers have during decision-making (TD). Here, students learn to avoid proposing solutions that may not align with their scope of authority. This informs their strategy and directs their team towards resolving actual problems effectively.

In addition to these technical skills, the course fosters an awareness of mental processes involved in decision-making. Although trial and error has historically been a common method, this course encourages learners to explore all possible alternatives before arriving at a final decision, enhancing both creativity and effectiveness.

Perhaps one of the most significant takeaways is the emphasis on involving team members in the decision-making process. Often, leaders feel inclined to make decisions unilaterally; this course equips them with the skills to facilitate productive problem-solving sessions with their teams. Participants will learn how to properly present problems and guide their groups towards collaborative solutions.

Finally, the course addresses the elements of acceptance and quality that are crucial for achieving effective and holistic decisions. Recognizing behaviors present in group dynamics, such as attitude and frustration, is pivotal. The course advocates for active listening and fostering a collaborative environment, ultimately leading to comprehensive decision-making that capitalizes on multiple viewpoints.

Overall, ‘Solución de problemas y toma de decisiones’ is a highly recommended course for anyone looking to sharpen their problem-solving and decision-making skills. With rigorous content and practical applications, this course is the perfect blend of theory and practice, promising to elevate the capabilities of managers and leaders alike.

Enroll Course: https://www.coursera.org/learn/soluciondeproblemas