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If you’re aiming to launch a career in IT support or simply want to build a solid foundation in computer hardware and software, the ‘IT Support Technician Fundamentals – Hardware and Software’ course on Coursera is an excellent starting point. Designed for beginners with no prior experience, this course covers essential topics such as computer parts, cables, connections, and basic troubleshooting techniques. You’ll learn about key hardware components like processors, memory, hard drives, graphics cards, and motherboards, along with practical knowledge of common cables such as HDMI, VGA, and Ethernet. The course also introduces fundamental software concepts, including operating systems, popular applications like Microsoft Office, Chrome, and multimedia tools. With clear explanations and hands-on insights, you’ll emerge with the skills needed to handle basic hardware issues, understand laptop components, and get familiar with common brands used in business environments. This course serves as a stepping stone for more advanced topics like networking, cloud services, and server management. Whether you’re a career switcher or an aspiring IT professional, this course is highly recommended to build your foundational knowledge and confidence in the IT support field.
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