Enroll Course: https://www.udemy.com/course/itil-4-e-os-fundamentos-do-cobit-5-com-o-dominio-dss-2025/
If you’re looking to elevate your IT service management skills and gain a comprehensive understanding of governance frameworks, the course titled **’ITIL 4 e os Fundamentos do COBIT 2019 com o Domínio DSS’** on Udemy is an excellent choice. This course is designed to provide an in-depth exploration of ITIL 4 and COBIT 2019, focusing specifically on the Delivery, Support, and Operations (DSS) domain.
### Course Overview
The course welcomes you with a friendly introduction, setting the stage for what promises to be a transformative learning experience. It highlights the importance of aligning IT services with strategic business goals, ensuring that participants grasp how efficient delivery, support, and operations can directly impact organizational performance.
### What You Will Learn
Throughout the course, you will delve into:
– **Fundamentals of ITIL 4**: Learn about the Service Value System (SVS) and its components that create value through IT services.
– **Service Management Practices**: Understand essential practices such as Incident Management, Change Management, and Problem Management.
– **Service Value Chain**: Explore how ITIL 4 structures its practices to deliver effective services.
On the COBIT 2019 side, you will cover:
– **Key Components**: Gain insights into the five main components of COBIT, including IT governance and management.
– **Business Alignment**: Discover how to align IT governance and management with strategic business objectives.
– **DSS Domain**: Deep dive into the Delivery, Support, and Operations domain, focusing on service delivery efficiency and customer support.
### Target Audience
This course is perfect for IT professionals, service managers, auditors, consultants, and anyone keen on mastering best practices in IT governance and service management. Whether you are new to these frameworks or looking to refresh your knowledge, this course caters to all levels.
### Course Format
The course is structured into detailed modules, ensuring a comprehensive learning journey. Upon completion, you will receive a certificate that recognizes your expertise in ITIL 4, COBIT 2019, and the DSS domain.
### Conclusion
In summary, the **’ITIL 4 e os Fundamentos do COBIT 2019 com o Domínio DSS’** course on Udemy is a valuable investment for anyone serious about improving their IT service management skills and understanding governance. With its well-structured content and practical insights, you will be well-equipped to apply these frameworks effectively in your organization. Happy studying!
Enroll Course: https://www.udemy.com/course/itil-4-e-os-fundamentos-do-cobit-5-com-o-dominio-dss-2025/