Enroll Course: https://www.coursera.org/learn/feedback-fr
As a manager, or aspiring manager, providing effective feedback is a cornerstone of team success. It’s the key to motivating employees, improving performance, and fostering a positive work environment. However, many of us shy away from delivering constructive criticism, often fearing negative reactions. This is precisely where Coursera’s course, ‘Donner un feedback utile’ (Giving Useful Feedback), shines.
This course demystifies the art of feedback, equipping you with simple yet powerful principles used by expert managers. The overview promises an end to avoiding the ‘truth’ with employees, thanks to seven specific techniques that prevent fear and defensiveness. After completing this course, you’ll not only understand what feedback truly is but also how to deliver both positive and negative feedback effectively, preserving the dignity of the recipient.
The syllabus is thoughtfully structured to build your confidence and skill. The first week focuses on the benefits of mastering feedback, showcasing real-world examples of how timely feedback can change careers. It delves into positive feedback and expectations, highlighting their role in employee learning and performance enhancement, and how they can boost creativity and teamwork.
The second week tackles negative feedback, acknowledging its often-perceived punitive nature. It aims to help you understand why this perception exists, why we hesitate to give it, and when it can be delivered without negative consequences. You’ll learn to identify specific situations where negative feedback is more impactful than positive and discover techniques to mitigate its adverse effects.
Weeks three and four are dedicated to the core of the course: the seven essential skills for giving feedback. Building upon the understanding of positive and negative feedback, these weeks provide practical techniques to modify employee behavior while maintaining their dignity. This hands-on approach ensures you leave with actionable strategies.
Finally, the last module, ‘Émettre un commentaire utile : appliquer vos connaissances pour un changement durable’ (Giving Useful Feedback: Applying Your Knowledge for Lasting Change), addresses situations where feedback might be misunderstood, regardless of your skill. It explores the reasons behind potential ineffectiveness and outlines a process for continuous practice and improvement. The course acknowledges that true change takes time, but emphasizes that the effort is well worth it.
Overall, ‘Donner un feedback utile’ is an invaluable resource for anyone looking to enhance their leadership capabilities. It provides a clear, structured, and practical approach to a crucial aspect of management. I highly recommend this course for its actionable advice and its ability to transform how you deliver feedback, leading to more motivated teams and better performance.
Enroll Course: https://www.coursera.org/learn/feedback-fr