Enroll Course: https://www.coursera.org/learn/coaching-expectations-performance
As a manager, do you ever feel like your team is wandering without a clear direction? The old adage, “If you don’t know where you are going, any road will take you there,” couldn’t be more true in the professional world. One of the most critical responsibilities of a manager is to ensure everyone on the team understands the ultimate goal and their role in achieving it. This is precisely where the Coursera course, “Setting Expectations & Assessing Performance Issues,” shines.
This course is a game-changer for anyone looking to elevate their management skills. It dives deep into the art of collaboratively developing clear expectations with your team members. Forget top-down directives; this course emphasizes a partnership approach, ensuring buy-in and understanding from the outset.
The syllabus is thoughtfully structured to build your expertise progressively. It kicks off with a solid foundation in **Course Overview & Designing Performance Expectations**. Here, you’ll explore the core constructs of performance – process, people, and practice – and learn how to craft effective mission and vision statements. Defining clear expectations and distinguishing them from mere standards is a key takeaway from this module.
Next, the course tackles **Key Performance Indicators and Accountability**. Understanding how to align KPIs with individual goals is crucial for driving performance. The module also delves into what accountability truly means and provides actionable strategies for having productive accountability conversations with your employees.
Perhaps one of the most practical sections is **Diagnosing and Addressing Performance Gaps**. This module introduces “Coaching Algebra” and equips you with effective strategies for coaching both skill-based and mindset-related performance issues. Addressing challenges proactively and constructively is a hallmark of great leadership, and this course provides the tools to do just that.
Finally, the course culminates in **Specialization Milestone 1: Define Your Coaching Philosophy**. This is a fantastic opportunity to synthesize everything you’ve learned and articulate your unique approach to coaching and developing your team. It’s a powerful way to solidify your learning and commit to a coaching-centric leadership style.
**Recommendation:**
I highly recommend “Setting Expectations & Assessing Performance Issues” to any manager, team lead, or aspiring leader. Whether you’re new to management or looking to refine your approach, this course offers practical, actionable insights that can be immediately implemented. It’s an investment in your team’s success and your own professional growth. The course provides a clear roadmap to fostering a high-performing, motivated team by ensuring everyone knows where they’re going and how to get there.
Enroll Course: https://www.coursera.org/learn/coaching-expectations-performance