Enroll Course: https://www.coursera.org/learn/negociacao
We all negotiate daily. From personal interactions with family and friends to significant business dealings, negotiation is a fundamental skill. Coursera’s course, ‘Negociações de sucesso: estratégias e habilidades essenciais’ (available in Portuguese), offers a comprehensive and practical approach to honing these vital abilities. This course is designed to equip learners with the strategies and skills necessary for successful negotiations, whether in personal life or professional endeavors.
The course is structured into several key modules, each building upon the last to provide a holistic understanding of the negotiation process.
**Module 1: Prepare-se: Planeje sua Estratégia de Negociação** kicks off with an overview and dives into the crucial planning phase. It differentiates between position-based and interest-based negotiations, conflict resolution versus agreement creation, and guides you through conducting a negotiation analysis. The module also touches on decision trees for determining your BATNA (Best Alternative to a Negotiated Agreement), intercultural negotiations, ethical considerations, and the use of agents.
**Module 2: Negocie: Use Táticas-Chave para o Sucesso** focuses on the active negotiation phase, emphasizing the use of power and psychological tactics. These tools are presented not only as strategies to employ but also as potential pitfalls to watch out for from the opposing side. The interactive nature of this module, with experiments designed to illustrate these concepts, makes learning engaging and memorable. These psychological tools are also highlighted for their applicability beyond negotiation, aiding in leadership and financial decision-making.
**Module 3: Feche: Crie um Contrato** addresses the critical step of formalizing an agreement. It explains that successful deals often involve two negotiations: first reaching an accord, and second, translating that accord into a legally binding contract. This module provides practical guidance on key contract elements to verify, acknowledging that while lawyers are often involved, understanding the fundamentals is crucial for everyone.
**Module 4: Execução e Avaliação: O Jogo Final** shifts focus to the post-agreement phase, covering execution and evaluation. It delves into dispute resolution processes like mediation and arbitration, explaining their importance and potential costs if agreements are not honored. The module includes dramatizations of arbitration and mediation, offering real-world examples, particularly highlighting mediation as an illustration of interest-based negotiation in conflict resolution.
Beyond the core content, the course offers practical application through **Pratique suas Habilidades de Negociação**. This section allows learners to test their newfound skills in a simulated negotiation scenario called ‘A Casa em Elm Street.’ After completing the exercise, participants can watch review videos that evaluate their performance and provide personalized feedback for improvement.
Finally, the **Exame Final** serves as a final assessment to reinforce understanding of the concepts covered. Learners can retake the exam until they feel confident in their grasp of the material.
Overall, ‘Negociações de sucesso’ is a highly recommended course for anyone looking to improve their negotiation capabilities. Its practical approach, clear structure, and engaging content make it an invaluable resource for both personal and professional growth. While the course is in Portuguese, the concepts are universally applicable, and the bonus of a simulated negotiation with feedback provides a unique learning experience.
Enroll Course: https://www.coursera.org/learn/negociacao