Enroll Course: https://www.coursera.org/learn/ingles-en-el-contexto-laboral-habilidades-blandas

In today’s competitive job market, strong soft skills are just as crucial as technical expertise. Recognizing this, I recently enrolled in Coursera’s “English in the Workplace: Soft skills” course, and I can confidently say it’s an invaluable resource for anyone looking to enhance their professional communication in English.

The course is meticulously designed for intermediate English learners (B1 CEFR level), focusing on providing the linguistic tools needed to express essential soft skills in a work environment. It covers a comprehensive range of topics, including effective communication, active listening, meeting management, delegation, conflict management, and effective feedback.

**Module 1: Effective Communication & Active Listening** kicked off with expert insights from Christopher MacGuire. This module dives into practical expressions for clear communication, emphasizing the identification of emotions, thoughts, and intentions. The focus on active listening is particularly beneficial, with practical exercises and a helpful exploration of tag and echo questions to improve conversational fluency.

**Module 2: Meeting Management & Delegating** features renowned leadership professor Rodrigo Jordán. His engaging interview on effective meeting management and valuable reflections on delegation are highlights. The module equips learners with the necessary lexical structures to confidently lead meetings and assign tasks, which are vital skills for any professional.

**Module 3: Managing Conflicts & Effective Feedback** tackles two critical areas of workplace interaction. Psychologist Isidora Brieba Vial offers expert advice on conflict management, while Francisca Yañez, with her Ph.D. in economics and engineering, delves into providing effective feedback. The in-depth analysis of expressions and strategies for these areas is incredibly practical and directly applicable to real-world scenarios.

Overall, “English in the Workplace: Soft skills” is a well-structured and highly practical course. The blend of expert interviews, clear explanations, and practice opportunities makes it engaging and effective. If you’re looking to refine your English for professional settings and gain confidence in navigating workplace interactions, I wholeheartedly recommend this course. It’s an investment that will undoubtedly pay dividends in your career.

Enroll Course: https://www.coursera.org/learn/ingles-en-el-contexto-laboral-habilidades-blandas