Enroll Course: https://www.udemy.com/course/managing-difficult-employees/
In the world of leadership and management, there’s one skill that often separates the good from the great: the ability to deliver constructive feedback, especially to those who are underperforming or exhibiting difficult behavior. Ignoring these issues, as many leaders are prone to do, only allows problems to fester, ultimately impacting team morale and productivity. Udemy’s course, ‘How to Give Feedback to Poor Performing or Difficult People,’ directly addresses this critical challenge.
This course, led by the experienced Dr. Roger Kay Allen, a consultant, trainer, psychologist, and executive coach, promises to equip leaders with the confidence and practical strategies needed to navigate these sensitive conversations. Dr. Allen’s extensive experience, spanning 25 years and impacting hundreds of thousands of people globally through his training modules, lends significant credibility to the course’s content.
The core of the course focuses on establishing clear expectations and holding individuals accountable. A key takeaway is a proven, 7-step strategy designed specifically for addressing non-compliant behavior. The instructor emphasizes learning through real-world case studies and scenarios, which is invaluable for applying theoretical knowledge to practical management situations. The course is particularly relevant for situations where performance falls below standards, company policies are violated, an individual’s attitude is detrimental to the team, or persistent issues like tardiness and inefficiency are present.
By completing this course, participants can expect to gain a deeper understanding of how clear expectations foster high performance, learn a structured approach to confronting non-conforming behavior, build confidence in delivering feedback, and understand how this skill integrates into formal disciplinary processes. While the course doesn’t delve into general goal-setting or creating organizational disciplinary procedures, its laser focus on direct communication for performance improvement is precisely what many managers need.
For anyone in a leadership, supervisory, or managerial role who has ever shied away from a difficult conversation, this course is a highly recommended investment. It provides actionable techniques and the psychological framework to address performance issues head-on, fostering a more productive and positive work environment. Dr. Allen’s approach is practical, experience-based, and directly applicable across various industries and organizational sizes.
Ultimately, ‘How to Give Feedback to Poor Performing or Difficult People’ is an essential tool for any leader aiming to build a high-performing team and a healthy organizational culture.
Enroll Course: https://www.udemy.com/course/managing-difficult-employees/