Enroll Course: https://www.udemy.com/course/introduction-to-mediation-zh/
In today’s complex world, the ability to navigate and resolve conflicts effectively is not just a desirable skill, but a necessity. Whether it’s at home, in the workplace, or within our social circles, interpersonal clashes are inevitable. Recognizing this, I recently enrolled in the ‘基礎調解技巧 Introduction to Mediation’ course on Udemy, offered by ‘Intergenerational Mediators’. This course promised to equip participants with essential mediation techniques to become their own mediators, fostering better communication, relationships, and emotional intelligence.
The course is co-hosted by Ms. Priscilla Chow, a seasoned mediator and assessor with extensive experience since 1999, and Mr. Ng Hi-tung, an accredited mediator and former instructor. Their combined expertise, honed over decades and even documented in their recently published book, ‘好好聆聽，好好說話：做自己的親子調解員’ (Listen Well, Speak Well: Be Your Own Parent-Child Mediator), is evident throughout the program. Their approach is designed to be accessible, breaking down complex mediation concepts into easily digestible lessons.
The curriculum covers a comprehensive range of topics crucial for understanding and practicing mediation. Participants gain insights into the mediation landscape in Hong Kong, common causes of conflict, and various conflict resolution models. The course also delves into the practical aspects of finding common ground, the fundamental principles of negotiation, and the critical skills of active listening and reframing ‘I’ statements. These techniques are presented not just as theoretical frameworks, but as practical tools that can be immediately applied to real-life situations.
Ms. Chow’s wealth of experience, including her role as an accredited course instructor and her handling of diverse civil cases, brings a deep well of knowledge. Mr. Ng’s background, particularly his work with the West Kowloon Mediation Centre and his experience with cases referred from small claims tribunals and land tribunals, adds a practical, real-world dimension to the learning.
What truly sets this course apart is its emphasis on empowering individuals. The core message is that by understanding and applying these mediation techniques, you can become your own mediator, proactively managing conflicts and improving your overall well-being. The course effectively bridges the gap between theory and practice, providing actionable strategies that can lead to more harmonious interactions and stronger relationships. As the course material quotes from the Hong Kong Lawyer’s Journal (July 2018): ‘These techniques are very useful in our daily lives at home, at work, and at play. There is an old Chinese saying: ‘Illness enters through the mouth, disaster comes out through the mouth.’ Our words affect how others perceive us. Words can create crises or harmony for us.’
I highly recommend the ‘Introduction to Mediation’ course to anyone looking to enhance their conflict resolution skills, improve their communication, and foster healthier relationships. It’s an investment in personal growth that pays dividends in all areas of life.
Enroll Course: https://www.udemy.com/course/introduction-to-mediation-zh/