Enroll Course: https://www.coursera.org/learn/wharton-managing-human-capital-retail
If you’re looking to deepen your understanding of human capital management within the retail industry, the Coursera course ‘Managing Human Capital in Retail’ is an excellent choice. Led by Professor Matthew Bidwell, this course offers a thorough exploration of how organizations can leverage their workforce to create maximum value.
The course is structured into four detailed modules. The first module, ‘Human Capital and Performance,’ lays a foundation by examining how managing people effectively can enhance organizational performance. It introduces the ability-motivation-opportunities framework, offering insights into how human capital functions as part of a broader strategic system.
Moving into the second module, ‘High Performance Staffing,’ the focus shifts to recruitment best practices. You’ll learn how to make smarter hiring decisions and understand the importance of developing internal talent pipelines, which are crucial for sustainable organizational growth.
In the third module, ‘Development and Retention,’ the course emphasizes employee development strategies and retention techniques. It discusses the risks and rewards of job training, along with how to reduce turnover by understanding why employees leave and how to keep valuable team members engaged.
The final module, ‘Motivating the Frontline Workforce,’ tackles employee motivation and job design. It provides practical tools for incentivizing staff and maintaining high levels of satisfaction and productivity on a daily basis.
Overall, this course is highly recommended for retail managers, HR professionals, or anyone interested in mastering the art of managing human capital effectively. It combines theoretical frameworks with practical insights, making it a valuable resource for improving organizational success through people management.
Enroll Course: https://www.coursera.org/learn/wharton-managing-human-capital-retail