Enroll Course: https://www.coursera.org/learn/sap-customer-engagement-and-discovery
The SAP Customer Engagement and Discovery course on Coursera is an invaluable resource for aspiring SAP consultants and IT professionals aiming to deepen their understanding of SAP’s customer engagement processes. As the third course in the SAP Technology Consultant Professional Certificate program, it provides a thorough introduction to the SAP Activate methodology, emphasizing practical skills in engaging with clients and facilitating transformation initiatives.
The course is well-structured, starting with foundational concepts such as project setup, roles, and responsibilities, making it suitable for beginners. It then moves on to essential techniques for gathering customer insights through workshops, interviews, and surveys, which are critical skills in consulting. One of the highlights is learning about the fit-to-standard analysis approach, enabling learners to assess how SAP solutions can be tailored to meet specific business needs.
Furthermore, the course covers the crucial aspect of communicating the business value of SAP solutions and obtaining stakeholder signoff, which are vital steps in any successful project. The inclusion of a hands-on project where learners analyze a real SAP customer case study enhances practical understanding. Participants will emerge from this course equipped with both theoretical knowledge and practical skills that are immediately applicable in consulting roles.
I highly recommend this course to anyone interested in SAP consulting, digital transformation, or enterprise technology. It offers a balanced mix of theoretical insights and practical applications, supported by interactive assessments and peer reviews. Whether you’re just starting your SAP journey or seeking to consolidate your expertise, this course is a valuable investment towards your professional development.
Enroll Course: https://www.coursera.org/learn/sap-customer-engagement-and-discovery