Enroll Course: https://www.coursera.org/learn/coaching-expectations-performance
Effective management hinges on clear communication, well-defined expectations, and ongoing performance assessment. Coursera’s course, ‘Setting Expectations & Assessing Performance Issues,’ offers a comprehensive guide for aspiring and current managers to develop these essential skills. The course is thoughtfully structured into four engaging modules, starting with the fundamentals of designing performance expectations. You will learn how to create clear, measurable expectations that align with your team’s goals, and how to differentiate between expectations and standards.
The course then delves into key performance indicators (KPIs) and accountability, emphasizing how to align individual goals with organizational objectives. The strategies for conducting accountability conversations are practical and easy to implement.
A critical part of the course focuses on diagnosing and addressing performance gaps. Through the concept of ‘Coaching Algebra,’ you’ll gain techniques for coaching employees to overcome skill weaknesses and mindset hurdles.
Finally, the course encourages self-reflection by guiding you to define your personal coaching philosophy, consolidating your learning and preparing you to lead more effectively.
Whether you’re a new manager looking to establish strong foundations or an experienced leader seeking to refine your skills, this course provides valuable insights and practical tools. I highly recommend it for anyone interested in fostering a high-performance team through effective expectation setting and performance assessment.
Enroll Course: https://www.coursera.org/learn/coaching-expectations-performance