Enroll Course: https://www.coursera.org/professional-certificates/google-it-pt2
Are you looking to break into the exciting world of Information Technology? Google’s ‘Apoio Técnico de TI da Google’ (Google IT Technical Support) specialization on Coursera is an excellent starting point. This comprehensive program is designed to equip you with the foundational skills needed for a successful career in IT support.
This specialization is broken down into several key courses, each building upon the last. It begins with ‘Princípios básicos de apoio técnico’ (Technical Support Fundamentals), which lays the groundwork for essential IT support concepts. You’ll learn what it takes to be a successful IT support specialist, covering troubleshooting, customer service, and the IT support lifecycle.
Next, you’ll dive into ‘Os vários elementos das redes informáticas’ (The Various Elements of Computer Networking). This course provides a crucial overview of computer networks, from the basic principles to more complex concepts, ensuring you understand how computers communicate.
Following that, ‘Interagir com sistemas operativos’ (Interacting with Operating Systems) will teach you how to effectively work with different operating systems. Through a mix of video lectures, demonstrations, and hands-on labs, you’ll gain practical experience navigating and managing operating systems.
The specialization then moves onto ‘Serviços de infraestruturas e administração de sistemas’ (IT Infrastructure and System Administration Services). This course bridges the gap between managing a single computer and an entire fleet, introducing you to system administration and the services that keep IT infrastructure running.
Finally, you’ll cap off your learning with ‘Segurança de TI: defesa contra as artes negras digitais’ (IT Security: Defending Against the Digital Dark Arts). This course covers a wide range of IT security concepts, tools, and best practices, preparing you to protect systems and data from cyber threats.
What makes this specialization stand out is its direct offering from Google, a leader in the tech industry. The curriculum is practical, up-to-date, and designed with career readiness in mind. The hands-on labs and real-world scenarios prepare you for the challenges you’ll face in an IT support role.
Whether you’re a complete beginner or looking to formalize your existing IT knowledge, the Google IT Technical Support specialization on Coursera is a highly recommended pathway. It provides a solid foundation, valuable skills, and a recognized certificate to help you land your first IT job.
Enroll Course: https://www.coursera.org/professional-certificates/google-it-pt2