Enroll Course: https://www.coursera.org/learn/conversational-sales
If you’re looking to elevate your sales game and excel as a Sales Development Representative (SDR), the ‘Conversational Selling Playbook for SDRs’ course on Coursera is an invaluable resource. This course, part of the Salesforce Sales Development Representative Professional Certificate, builds on foundational skills covered in the earlier courses, focusing specifically on advanced conversational techniques that drive results.
The course dives deep into SV Academy’s 8 principles of the Conversational Selling Methodology, providing practical strategies to optimize every interaction with prospects. It emphasizes the importance of understanding your customer through targeted research and data, enabling more meaningful outreach.
One of the standout features is the focus on multi-channel outreach. The course teaches how to effectively leverage phone, email, social media, and other platforms to connect with prospects, making your outreach more dynamic and personal. It also highlights the significance of emotional intelligence (EQ) in sales—helping you understand and respond to the emotional cues of your prospects to build trust and close deals.
I highly recommend this course for sales professionals aiming to refine their conversational skills, improve their outreach strategies, and ultimately close more deals. Its practical approach, combined with real-world applications, makes it a must-take for anyone serious about a career in sales.
Enroll Course: https://www.coursera.org/learn/conversational-sales