Enroll Course: https://www.coursera.org/learn/credito

In the dynamic world of business, understanding credit and collections is paramount for financial health and sustainable growth. Recently, I had the opportunity to delve into this critical area through Coursera’s “Crédito y cobranza” course, offered by the prestigious Universidad Nacional Autónoma de México (UNAM). This course provides a comprehensive exploration of the credit function, from its foundational principles to the intricacies of recovery, all while emphasizing risk mitigation.

The course begins by tracing the historical evolution of credit, offering valuable context for its modern applications. It then moves on to the essential structure and function of a credit and collections department, highlighting how its organization adapts to different business sizes and types. A significant portion of the syllabus is dedicated to crafting effective credit and collections policies. This section stresses the importance of tailoring policies to specific products, clientele, and prevailing economic conditions, whether adopting a liberal or conservative approach. The course expertly guides learners through determining credit terms, payment methods, and late payment interest rates.

A key takeaway for me was the module on credit analysis, which introduces the widely recognized “5 C’s of Credit” framework: Character, Capacity, Capital, Collateral, and Conditions. This practical approach equips learners with a robust methodology for evaluating applicants and minimizing the risk of unrecoverable debt.

Finally, the course provides practical insights into collection strategies, including various instruments and methods for reminding clients of payments and addressing unsuccessful collection efforts. While not mandatory for completion, the “Cuadro de honor” section encourages further engagement with optional activities for special recognition.

Overall, “Crédito y cobranza” is an invaluable resource for anyone involved in finance, sales, or business management. It offers a well-structured curriculum, practical tools, and expert insights from UNAM. I highly recommend this course to professionals seeking to enhance their understanding and proficiency in managing credit and collections effectively, thereby safeguarding their organization’s financial well-being.

Enroll Course: https://www.coursera.org/learn/credito