Enroll Course: https://www.udemy.com/course/managing-difficult-employees/

Effective leadership often hinges on the ability to deliver honest, constructive feedback—especially when dealing with poor performance or difficult behavior. The Coursera course, ‘How to Give Feedback to Poor Performing or Difficult People,’ offers a comprehensive and practical approach to tackling these challenging conversations. Led by Dr. Roger Kay Allen, a seasoned psychologist and executive coach, this course is designed to equip managers, supervisors, and leaders with the essential skills to address performance issues confidently and empathetically.

What sets this course apart is its focus on real-world application through multiple case studies and scenarios. The 7-step feedback strategy taught here provides a clear framework that can be applied immediately to improve communication and accountability within teams. The course emphasizes the importance of setting clear expectations, holding individuals accountable, and doing so in a manner that fosters growth rather than resentment.

Whether you’re managing a small team or leading in a large organization, this course is highly relevant. It clarifies how to approach sensitive conversations without fear, making it an invaluable resource for anyone looking to improve their leadership capabilities. The lessons are straightforward, yet powerful, helping build the confidence needed to confront issues early and effectively.

I highly recommend this course to managers and leaders who seek to create healthier, more productive work environments by mastering the art of difficult conversations. Investing in this skill will not only improve individual performance but also enhance overall team morale and organizational success.

Enroll Course: https://www.udemy.com/course/managing-difficult-employees/