Enroll Course: https://www.udemy.com/course/komunikacja-z-pracownikami-budowanie-pewnosci-siebie-cz-2/
In the demanding world of leadership, effective communication with employees is paramount. The Udemy course, ‘Jak skutecznie komunikować się z pracownikami – cz. 2’ (How to Effectively Communicate with Employees – Part 2), offers a robust and practical approach to enhancing your leadership skills, particularly in understanding and responding to employee emotions.
This course, the second in a two-part series, focuses on building your ability to ‘read’ your employees and influence their attitudes and behaviors, especially in challenging situations involving resistance, lack of engagement, or discouragement. It emphasizes that emotions are valuable information, and by learning to recognize and interpret them, you can significantly boost your leadership competence.
The curriculum is packed with actionable tools and techniques designed to help you support your employees through tension and stress, guiding them towards constructive actions. You’ll learn to cultivate inner strength and healthy self-confidence, enabling you to navigate difficult conversations stemming from employee attitudes.
Key modules include the ‘impassioned negotiator’ method for de-escalating tension and fostering collaboration, understanding different leadership styles (directive and supportive), tailoring arguments from three distinct sources based on the situation, and leveraging employee rights to build authority.
What sets this course apart is its highly practical, non-theoretical approach. It features dozens of unique micro-exercises, including simulated employee interactions with actors portraying common employee reactions like resistance, anxiety, anger, and discouragement. These film-based scenarios provide a safe space to practice and test your responses, with the understanding that mistakes are part of the learning process, and can even escalate undesirable behaviors – a crucial lesson in itself.
Upon completion, you’ll be equipped with practical knowledge and tools to enrich your managerial toolkit, ultimately increasing your effectiveness as a leader and strengthening your authority in employee relations.
Developed with passion and expertise by IDEACENTER and BCIM, with lead author Joanna Jadach, a seasoned manager and trainer with over 20 years of business experience, this course is a valuable investment for any leader looking to improve their interpersonal and communication skills.
Enroll Course: https://www.udemy.com/course/komunikacja-z-pracownikami-budowanie-pewnosci-siebie-cz-2/