Enroll Course: https://www.coursera.org/learn/fixing-healthcare-delivery-advanced-lean
In an evolving healthcare landscape, the need for efficient, patient-centered delivery systems has never been more critical. Coursera’s course, ‘Fixing Healthcare Delivery 2.0: Advanced Lean,’ offers an in-depth exploration of how Lean principles, originally developed for the automotive industry, can revolutionize healthcare delivery. This course provides healthcare providers, administrators, engineers, and students with practical tools and strategies to identify waste, standardize processes, and improve patient outcomes.
The course begins with foundational concepts, introducing the Toyota Production System (TPS) and the system of profound knowledge by W. Edward Deming, highlighting how these principles have been successfully adapted by leading medical centers like Virginia Mason and Denver Health. Participants learn to recognize and eliminate waste, including unnecessary diagnostic tests and delays, using tools such as 5S, value stream mapping, and process mapping.
One of the most valuable sections covers standardized work and the preparation for value stream mapping, emphasizing the importance of involving front-line staff in creating and continually refining processes. The course also dives into rapid improvement events (RIEs), leveling flow, error proofing, and visual controls, all aimed at reducing errors and enhancing safety.
What sets this course apart is its focus on practical implementation—teaching learners how to conduct process analysis, design standardized workflows, and foster a culture of continuous improvement. The innovative approach, culminating in the proposed new name for TPS in healthcare—Patient-centered Healthcare Delivery System (PHDS)—underscores the importance of scientifically applying these methods to improve patient care.
Whether you’re an experienced healthcare professional or a student eager to make a difference, this course equips you with essential skills to lead transformation and deliver high-value, safe, and efficient care. Highly recommended for anyone committed to advancing healthcare quality through proven Lean methods.
Enroll Course: https://www.coursera.org/learn/fixing-healthcare-delivery-advanced-lean