Enroll Course: https://www.coursera.org/learn/soluciondeproblemas
Navigating the complexities of professional life often boils down to two critical skills: solving problems and making effective decisions. If you’re looking to sharpen these abilities, the Coursera course ‘Solución de problemas y toma de decisiones’ offered by the Universidad Nacional Autónoma de México (UNAM) is an excellent choice. This course delves into the power of divergent thinking and provides practical methodologies for participatory decision-making, ensuring both effectiveness and team buy-in.
The syllabus is thoughtfully structured, starting with a clear ‘Concepto de problema’ (Concept of a Problem). This foundational module helps you accurately define problematic situations, distinguishing them from mere inconveniences, and introduces principles from Dr. Norman R. F. Maier to develop successful solutions.
Moving on, the ‘Método de exploración de problemas’ (Method for Exploring Problems) equips you with tools to identify obstacles hindering your professional and personal goals. Subsequently, ‘Principios de solución de problemas y dirección del pensamiento’ (Principles of Problem-Solving and Thought Direction) guides you in applying Dr. Maier’s thought-direction principles for more creative and innovative problem-solving, moving beyond habitual, limiting ideas.
A key aspect of the course is understanding ‘El área de libertad del directivo para la toma de decisiones (TD)’ (The Manager’s Area of Freedom for Decision-Making). This module emphasizes defining problems within your scope of authority, ensuring efforts are channeled towards solvable issues and preventing the proposal of unrealistic solutions.
The ‘Procesos mentales en la TD’ (Mental Processes in Decision-Making) section encourages a shift from trial-and-error methods to a more analytical approach, exploring all possible alternatives before committing to a decision. Perhaps one of the most valuable modules is ‘Elementos para involucrar al personal en la toma de decisiones’ (Elements for Involving Staff in Decision-Making). It addresses the common managerial tendency to make decisions unilaterally and teaches you how to effectively engage your team in problem-solving sessions.
Finally, ‘Aceptación y calidad, elementos básicos para alcanzar una decisión efectiva e integral’ (Acceptance and Quality, Basic Elements for Achieving an Effective and Integral Decision) highlights the behavioral aspects in group dynamics, like attitude and frustration, and stresses the importance of active listening and fostering a collaborative environment. This approach leads to more comprehensive decisions that maximize advantages and minimize disadvantages.
Overall, ‘Solución de problemas y toma de decisiones’ is a highly recommended course for anyone in a leadership or aspiring leadership role. It provides a robust framework and practical techniques to enhance your problem-solving and decision-making capabilities, fostering a more effective and inclusive approach to management.
Enroll Course: https://www.coursera.org/learn/soluciondeproblemas