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If you’re looking to enhance your problem-solving skills in a structured and effective manner, the Coursera course ‘Metodologia de Análise e Solução de Problemas – MASP / 8D’ is an excellent choice. This course provides a comprehensive overview of key concepts involved in structured problem analysis and equips participants with practical skills for applying these techniques in real-world scenarios.

One of the standout features of this course is its focus on essential tools such as the GUT matrix (Gravidade, Urgência, Tendência), Brainstorming, the 5 Whys method, and the Cause and Effect Diagram. These techniques are fundamental in diagnosing issues efficiently and developing actionable solutions. Additionally, the course emphasizes the correct way to fill out the Corrective Action/8D report, ensuring that participants can document their findings and actions systematically.

The course’s structure allows learners to understand not just the ‘what’ and ‘why,’ but also the ‘how’ of problem solving. By the end of the course, participants will be capable of conducting thorough problem analysis, selecting appropriate tools, and implementing corrective actions effectively.

Whether you’re a quality professional, a process engineer, or someone interested in sharpening your analytical skills, this course is a valuable resource. I highly recommend it for its practical approach, clear instructions, and relevance to various industries seeking continuous improvement.

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