Enroll Course: https://www.coursera.org/learn/professional-communication-skills-sales
The ‘Practical Guide to Navigating Professional Relationships’ course on Coursera is an essential addition to the Salesforce Sales Development Representative Professional Certificate series. Designed for aspiring and current sales professionals, this course focuses on developing ‘power’ skills that are often overlooked but crucial for success. Building upon previous courses, it emphasizes effective communication, empathy, cultural competency, and strategic planning for the first 30-60-90 days in a new role.
The syllabus provides practical strategies for creating a strong personal brand, speaking with confidence, and mastering business communication. One of the standout features is the focus on cultural competency, which is increasingly vital in diverse workplace environments. Participants also learn how to set themselves up for success during the critical early days in their roles.
The course is well-structured and offers actionable insights that can be immediately implemented in professional settings. Whether you’re looking to improve your communication skills or build better relationships with colleagues and clients, this course offers valuable tools to elevate your career.
I highly recommend this course for sales professionals at any stage of their career who want to refine their interpersonal skills, foster greater empathy, and navigate professional relationships more effectively. Completing this course will not only boost your confidence but also enhance your ability to succeed in competitive sales environments.
Enroll Course: https://www.coursera.org/learn/professional-communication-skills-sales