Enroll Course: https://www.udemy.com/course/nowcreate/
In the ever-evolving world of IT Service Management and process automation, ServiceNow stands out as a dominant force. For professionals looking to truly harness its power, the Udemy course ‘ServiceNow Pro: Gerenciando a Plataforma: Now Create’ (ServiceNow Pro: Managing the Platform: Now Create) offers an invaluable deep dive. This course is meticulously designed for IT professionals, developers, and project managers aiming to transition from fundamental concepts to practical, real-world applications within the ServiceNow ecosystem.
The course begins with a robust introduction to ServiceNow, painting a clear picture of its comprehensive suite of products and the overall architecture. This foundational understanding is crucial before delving into the core components.
A significant portion of the curriculum is dedicated to ‘Now Create.’ This module is a game-changer, equipping learners with the knowledge to effectively utilize this essential ServiceNow tool. Understanding its functionality and features is key to streamlining workflows and maximizing platform efficiency.
Beyond the core tools, the course emphasizes critical project management methodologies as applied within ServiceNow. Learners will explore the significance of the RACI (Responsible, Accountable, Consulted, Informed) matrix, learning how to define roles and responsibilities clearly. The RIDAC (Record of Impact, Difficulty, Urgency, and Criticality) concept is also dissected, demonstrating its impact on decision-making and prioritization within the platform. Furthermore, the course provides practical guidance on constructing a Work Breakdown Structure (WBS), a vital tool for project planning and execution.
To ensure successful project delivery, the ‘Platform Team Estimator’ module offers insights into accurately estimating effort and resources. This is crucial for effective project management and resource allocation within ServiceNow environments.
What sets this course apart are the supplementary ‘extra classes’ that provide additional context and advanced insights into ServiceNow. These are designed to further enrich the learner’s understanding and practical skill set.
Overall, ‘ServiceNow Pro: Gerenciando a Plataforma: Now Create’ is a comprehensive and highly recommended course for anyone serious about mastering ServiceNow. It strikes an excellent balance between theoretical knowledge and practical application, making it an ideal choice for professionals seeking to enhance their expertise and drive greater value from the ServiceNow platform. If you’re ready to elevate your ServiceNow game, this course, available through Udemy, is a must-enroll opportunity. Check it out via ServiceNow Club on Udemy!
Enroll Course: https://www.udemy.com/course/nowcreate/