Enroll Course: https://www.coursera.org/learn/feedback-it
In the professional world, constructive feedback is the lifeblood of growth and improvement. Yet, for many managers and aspiring leaders, delivering this feedback, especially the negative kind, can be a daunting task. This is precisely where Coursera’s “Fornire un feedback utile” (Giving Helpful Feedback) course shines. I recently completed this course, and it has fundamentally changed my approach to employee development.
The course, taught in Italian, offers a clear and actionable framework for providing feedback that motivates rather than demoralizes. The core premise is that feedback, when delivered correctly, is not a weapon but a tool for growth. The instructor emphasizes that by mastering seven specific techniques, you can avoid putting employees on the defensive, ensuring your message is heard and acted upon.
The syllabus is logically structured, starting with an introduction to the fundamental principles of feedback, highlighting its benefits for both the giver and receiver. It clearly defines positive and negative feedback, explaining how they impact employee performance, creativity, and collaboration. A crucial takeaway from the early modules is understanding the psychological weight of negative feedback and why it often carries more impact than positive reinforcement. The course doesn’t shy away from the challenges of negative feedback; instead, it equips you with strategies to mitigate its negative side effects and use it effectively without causing undue distress.
The bulk of the course is dedicated to the ‘seven essential feedback skills.’ These are practical, easy-to-understand techniques that can be immediately implemented in the workplace. The course breaks these down into two parts, ensuring a thorough understanding and ample opportunity for reflection. The final module focuses on long-term behavioral change, addressing common pitfalls where feedback might not land effectively and providing a process for continuous improvement. This practical application is what truly sets this course apart.
Whether you’re a new manager or a seasoned professional looking to refine your leadership skills, ‘Giving Helpful Feedback’ is an invaluable resource. It demystifies the process of giving feedback, making it a confident and positive interaction. I highly recommend this course to anyone looking to foster a more productive, motivated, and growth-oriented work environment.
Enroll Course: https://www.coursera.org/learn/feedback-it