Enroll Course: https://www.udemy.com/course/tqm-gestao-da-qualidade-total/
In today’s competitive business landscape, understanding and implementing Total Quality Management (TQM) is no longer a luxury, but a necessity. I recently had the opportunity to dive into Udemy’s “TQM – Gestão da Qualidade Total” course, and I’m excited to share my experience.
This comprehensive course, led by the experienced Eryvelton Baldin, offers a deep dive into TQM principles. Baldin, a strategic business consultant and academic coordinator, brings a wealth of practical knowledge to the table. His background in marketing, logistics, and business administration provides a solid foundation for the course content.
The “TQM – Gestão da Qualidade Total” course is structured into five key units, promising around 15 hours of learning. It covers the fundamental aspects of quality, starting with ‘What is Quality?’ in Unit 1. Unit 2 delves into the crucial topic of ‘Costs of Quality,’ highlighting how investing in quality can lead to significant cost savings. Unit 3 emphasizes the importance of data-driven decision-making with ‘Quality is Based on Facts,’ while Unit 4 focuses on the engine of TQM: ‘Continuous Improvement.’ Finally, Unit 5 distills best practices into ‘The 11 Rules of Quality.’
What sets this course apart is its practical approach and the instructor’s evident expertise. The curriculum is designed to equip learners with methodologies for continuous improvement of products, services, and processes, ultimately aiming for greater customer satisfaction and reduced errors. The emphasis on worker training is also a commendable aspect, recognizing that a skilled workforce is central to achieving quality.
The course is delivered entirely through the Google Workspace for Education platform, specifically Google Classroom. This makes it accessible and familiar for many, offering a structured and organized learning environment. Upon completion, students receive a free professional qualification certificate, which can also be used as complementary activity hours for academic purposes.
**Recommendation:**
I highly recommend the “TQM – Gestão da Qualidade Total” course for anyone looking to enhance their understanding of quality management. Whether you’re a business professional, a student, or an entrepreneur, this course provides valuable insights and practical tools to drive excellence within any organization. Eryvelton Baldin’s expertise shines through, making complex concepts accessible and actionable. If you’re serious about improving your business processes and customer satisfaction, this Udemy course is an excellent investment.
Enroll Course: https://www.udemy.com/course/tqm-gestao-da-qualidade-total/