Enroll Course: https://www.coursera.org/learn/feedback-ar
Introduction
In today’s fast-paced work environment, the ability to provide and receive feedback is crucial. The Coursera course “Giving Helpful Feedback” (إعطاء الملاحظات المفيدة) strives to equip managers and aspiring leaders with essential skills to give both positive and negative feedback effectively. This course is particularly valuable for those looking to enhance employee performance without instilling fear or defensiveness.
Course Overview
This course aims to teach you the straightforward principles utilized by expert managers to improve employee performance and motivation. Through seven distinct methods, you will learn how to deliver feedback that fosters growth rather than triggers a defensive reaction. From understanding the nature of feedback to mastering the art of delivering it appropriately, this course prepares you to provide insights that truly resonate.
Syllabus Breakdown
Week 1: Introduction to Giving Helpful Feedback
The first week lays the foundation, instilling confidence in providing both positive and negative feedback. It emphasizes the benefits of mastering feedback skills and showcases case studies of individuals whose careers transformed due to timely feedback. Additionally, the course explores how positive feedback can significantly enhance workplace creativity.
Week 2: Negative Feedback – Use with Caution
Participants will delve into the psychology behind negative feedback and its potential to feel punitive. This week focuses on when and how to deliver negative feedback effectively, ensuring that it maintains its value without adverse side effects.
Weeks 3-4: The Seven Core Feedback Skills – Parts 1 & 2
Building on the knowledge acquired in the initial weeks, you will learn seven specific skills for delivering professional feedback. By the end of this segment, you’ll be capable of providing feedback that prompts behavioral change while respecting the dignity of the recipient.
Week 5: Turning Feedback into Long-Term Change
The final week empowers participants to navigate scenarios where feedback may not be well-received. Understanding these contexts allows for better foresight in your feedback approach. You’ll also engage in practices to refine and enhance your newfound skills over time.
Conclusion
“Giving Helpful Feedback” is an invaluable resource for managers and anyone aspiring to lead. It not only teaches the mechanics of providing constructive criticism but also instills the importance of delivering this feedback in a way that inspires rather than discourages. If you’re seeking to boost your leadership skills and improve employee performance, this course is a must.
Enroll Course: https://www.coursera.org/learn/feedback-ar